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Welcome to this newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank and Coventry Building Society.

In this month’s newsletter: a flavour of our survey results; Coventry makes a packet on the Co-op; and the bank’s own survey gets us a bit worked up… Plus, is Smile on the way out?
 

Welcome to this March newsletter of 2025 from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

Now that the Co-operative Bank is back in mutual hands, under the ownership of the Coventry Building Society, we’ve got a new logo, web address and email. 

Welcome to this October newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

Welcome to this newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

The focus of this newsletter is a report back from our annual Gathering of members, held on Saturday 16th November, where we heard what Coventry Building Society has to say about the bank’s Ethical Policy.  

Welcome to this September newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

In this newsletter, save the date for our Gathering! Plus a round-up of recent news, and a call for new board members.

Welcome to this June newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

Our regular newsletter author Ryan is away on sabbatical, his place is taken by Rob with a bit of help from Shaun. Rob will be well known to readers of Ethical Consumer magazine.

This month’s newsletter has just one thing to report....

Welcome to this April newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

This month’s newsletter has two main items, both with positive news. Firstly a major milestone in the Coventry Building Society’s bid to buy the bank. And secondly, a response from the bank on its Sustainability Report, accepting our “challenge” on independent review of the Ethical Policy.
 

Welcome to this March newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

This month’s newsletter focuses on our view of the bank’s new Sustainability Report, as well as the latest update on Coventry Building Society’s bid to buy the bank.
 

Welcome to this, our first newsletter of 2024, from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

In this newsletter, an update on the merger talks between the bank and Coventry Building Society and what it means for us; the bank picks up the Ethical Markets Report after a ten-year hiatus; and some bad news for Barclays.
 

Welcome to this December newsletter from the Customer Union for Ethical Banking, the independent union for customers of The Co-operative Bank.

In this newsletter, an update from our Gathering, but first - breaking news on a new bid for the bank.