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Join 10,000 other members and supporters in the world's first independent customer union

The Customer Union for Ethical Banking is the independent union for customers of The Co-operative Bank.

The Co-operative Bank was acquired by Coventry Building Society in January 2025, bringing the bank once again into mutual ownership – a resoundingly positive development for the UK’s ethical and mutual banking sector, which meant our original goals have been achieved.

Now the Customer Union will work to :

  • Ensure that the Co-operative Bank’s powerful customer-led ethical stance is maintained and extended across the merged business
  • Work with Coventry Building Society (including the Co-operative Bank) to engage fully within the cooperative and mutual sector, and urge it to play a leading role promoting ethical finance 

It costs just £15 a year to become a full member. The Customer Union is a cooperative itself, owned and democratically controlled by its members. You can learn more about the history of this unique organisation here.

Why not join now?