Survey Results

Here are the results of the survey we ask all new supporters to fill in. This early June 2014 with 2,071 respondents.

Account type

 

 

I use the Co-op Bank's services as an individual

1994

96.3%

I represent an organisation that banks with the Co-op

77

3.7%

Which of these should we focus on first?

 

 

Make sure the Co-operative Bank sticks to its ethical policy

1071

51.7%

Help the Co-operative Bank return to majority mutual ownership

942

45.5%

Find an alternative ethical bank we can switch to

48

2.3%

None of these

7

0.3%

Which of these do you agree with? (If any)

 

 

We need a commitment in the constitution of the bank to retain and abide by customer-led ethical policy

1658

80.1%

The only way to guarantee that the bank keeps to its principles is mutual control

1443

69.7%

Majority mutual ownership isn't enough, it must be 100%

693

33.5%

What would make you stay?

 

 

Only if there is a commitment in the constitution to retain and abide by customer-led ethical policies

882

42.6%

Only if there is a commitment and plan to return to mutual ownership and control as well

832

40.2%

I won't stay with the Co-operative bank whatever happens

6

0.3%

I have no plan to leave the bank now

343

16.6%

Would you invest in a mutual fund?

 

 

Yes, I would be prepared to invest to help re-mutualise the Co-op Bank

1298

62.7%

Yes, I would be prepared to invest but only to help create a new bank

99

4.8%

No, I would not invest

504

24.3%

Comments

As well as the general ethical policy it is very important to me how the staff are treated (I'm not now or ever been employed by Co-op, I just believe in 'do as you would be done by'). I never knowingly trade with companies that have non-UK call centres. I always try to trade with companies that treat their staff how I want/expect to be treated.

I will switch to Nationwide if Co-op does not maitain ethical policy

Whilst the Nationwide is a good building society, and my wife and I have a joint account there, I wanted a bank with more definitive ethical policies.

I dont feel the survey feflects honestly the quantity of intellectuals who exist; and, feel ethicaly obliged to maintain our own consciences through the actions of our bank.................