Customer Union priorities for 2018

Tell us your view on what the Customer Union should prioritise in 2018

Q1: Below is a list of activities and campaigns that the Customer Union is considering for 2018. Please help us determine what to focus on by indicating which are the most important.

	Very important	Important	Less important	Not important
Work with the bank to build a bigger customer voice in how the bank is run, e.g. through a customer council.	Work with the bank to build a bigger customer voice in how the bank is run, e.g. through a customer council. - Very important	Work with the bank to build a bigger customer voice in how the bank is run, e.g. through a customer council. - Important	Work with the bank to build a bigger customer voice in how the bank is run, e.g. through a customer council. - Less important	Work with the bank to build a bigger customer voice in how the bank is run, e.g. through a customer council. - Not important
Create a share fund for members and others so that the Customer Union can build a co-operatively owned shareholding in the Co-op Bank, in the name of its members.	Create a share fund for members and others so that the Customer Union can build a co-operatively owned shareholding in the Co-op Bank, in the name of its members. - Very important	Create a share fund for members and others so that the Customer Union can build a co-operatively owned shareholding in the Co-op Bank, in the name of its members. - Important	Create a share fund for members and others so that the Customer Union can build a co-operatively owned shareholding in the Co-op Bank, in the name of its members. - Less important	Create a share fund for members and others so that the Customer Union can build a co-operatively owned shareholding in the Co-op Bank, in the name of its members. - Not important
Explore forms of structured engagement with the bank, for example regular formal meetings between the Customer Union and the bank at a senior level, governed by a written agreement.	Explore forms of structured engagement with the bank, for example regular formal meetings between the Customer Union and the bank at a senior level, governed by a written agreement. - Very important	Explore forms of structured engagement with the bank, for example regular formal meetings between the Customer Union and the bank at a senior level, governed by a written agreement. - Important	Explore forms of structured engagement with the bank, for example regular formal meetings between the Customer Union and the bank at a senior level, governed by a written agreement. - Less important	Explore forms of structured engagement with the bank, for example regular formal meetings between the Customer Union and the bank at a senior level, governed by a written agreement. - Not important
Campaign for the bank to investigate options for returning to cooperative ownership and publish its findings.	Campaign for the bank to investigate options for returning to cooperative ownership and publish its findings. - Very important	Campaign for the bank to investigate options for returning to cooperative ownership and publish its findings. - Important	Campaign for the bank to investigate options for returning to cooperative ownership and publish its findings. - Less important	Campaign for the bank to investigate options for returning to cooperative ownership and publish its findings. - Not important
Engage with other cooperatives to find potential cooperative investors for the bank (for example foreign cooperative finance institutions).	Engage with other cooperatives to find potential cooperative investors for the bank (for example foreign cooperative finance institutions). - Very important	Engage with other cooperatives to find potential cooperative investors for the bank (for example foreign cooperative finance institutions). - Important	Engage with other cooperatives to find potential cooperative investors for the bank (for example foreign cooperative finance institutions). - Less important	Engage with other cooperatives to find potential cooperative investors for the bank (for example foreign cooperative finance institutions). - Not important
Develop dialogue with the bank's current owners (the US hedge funds) and advocate for them to return the cooperative ownership as and when they sell their stake.	Develop dialogue with the bank's current owners (the US hedge funds) and advocate for them to return the cooperative ownership as and when they sell their stake. - Very important	Develop dialogue with the bank's current owners (the US hedge funds) and advocate for them to return the cooperative ownership as and when they sell their stake. - Important	Develop dialogue with the bank's current owners (the US hedge funds) and advocate for them to return the cooperative ownership as and when they sell their stake. - Less important	Develop dialogue with the bank's current owners (the US hedge funds) and advocate for them to return the cooperative ownership as and when they sell their stake. - Not important
Engage with the bank on how it should further develop its Ethical Policy in any upcoming review.	Engage with the bank on how it should further develop its Ethical Policy in any upcoming review. - Very important	Engage with the bank on how it should further develop its Ethical Policy in any upcoming review. - Important	Engage with the bank on how it should further develop its Ethical Policy in any upcoming review. - Less important	Engage with the bank on how it should further develop its Ethical Policy in any upcoming review. - Not important

Q2: Are there other issues you would like the Customer Union to consider making a priority in 2018?

Yes

Q2text

What other issues should we work on?

Q3: Which of the following kinds of activities might you be interested in doing in 2018 to help the Customer Union grow its members?

Take part in a one-day recruitment drive by talking to customers outside your local branch of the Co-op Bank

Post on Twitter about Save Our Bank, or share our Twitter updates

Post on Facebook about the Customer Union, or share our Facebook posts

Tell your friends about the Customer Union and encourage them to join

Put a poster or fliers in your local branch of the Co-op Bank

Tick any number of boxes

Q4: Do you have any additional ideas and suggestions about how to grow the customer union in 2018?

Yes

Q4text

Please let us know here - or you can email info@saveourbank.coop

Q5: Customer Union

Q5a *

Are you a member of the Customer Union?

Yes

Don't Know

Q5b

Will you consider joining the Customer Union in 2018?

Yes

Don't Know

Q6: Do you have any other comments or feedback for the Save Our Bank team?

Please let us know here - or you can email info@saveourbank.coop

Q7: Please provide your email address

Not required - just so that we know who has completed the survey